US office information

Company Contacts

Rational Acoustics LLC

32 Crabtree Ln Woodstock, CT 06281
Ph: +1 860-928-7828
Fax: +1 860-394-4969

Questions big or small, we’re here to help.  Please review the following contact options and send us a note the contact e-mail address that best fits your question category.

Sales and Customer Service:
For questions regarding orders for Smaart (both placing and tracking), pricing, finding a dealer or distributor or any other general sales inquiries please e-mail

Licensing and Registration:
For questions or problems involving licensing and registration of Smaart v.6 and v.7, including account management, registering new licenses, where to find the latest installers, moving licenses between accounts, invalid license code errors and snooping out forgotten account names and passwords please e-mail

For Smaart v.5 PIC Requests ONLY:
E-mail your “registersiasmaartlive.txt” file to

Technical Support:
For questions regarding Smaart functionality, performance issues, errors, crashes, external devices and/or computers with beer spilled down the back of them, please e-mail

Training Classes:
For questions regarding class schedules, class pricing, curriculum, offers to host classes, complaints about why we never come to your city and info on what’s on the menu for lunch, please e-mail